This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website and use our NeurOptimal® neurofeedback services. Your privacy and trust matter to us, and we are committed to keeping your data safe.
We may collect the following information:
Personal Details: Name, email address, phone number.
Booking Information: Session preferences, appointment details.
Website Data: Cookies, usage data, IP address for improving website performance.
Well-being or Intake Information: Only if voluntarily provided for neurofeedback session preparation.
We use your information to:
Provide and manage NeurOptimal® neurofeedback services.
Schedule appointments and communicate session-related updates.
Improve user experience and website functionality.
Respond to inquiries, support requests, or feedback.
Maintain internal records and service quality.
We implement standard security measures to protect your information from unauthorized access, modification, or disclosure. No system is 100% secure, but we take necessary precautions to keep your data safe.
Our website may use cookies to:
Analyze site performance.
Improve user experience.
Remember your preferences. You can disable cookies in your browser settings at any time.
We may use trusted third-party tools such as:
Analytics tools (for improving website performance)
Scheduling or payment platforms (if used) These services may collect basic technical or usage data. They do not receive your personal details unless required for service delivery.
You have the right to:
Access the information we hold about you.
Request corrections or updates.
Ask for deletion of your data where applicable.
Withdraw consent for communication.
We retain your information only as long as needed for service delivery, legal requirements, or record keeping.
Our services are intended for individuals above 18 unless parental consent is provided.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
If you have any questions about this Privacy Policy or how your data is handled, please contact us directly.
